ShorelineSupport:  203.500.1554/Fax: 203.787.0643/Email: info@shorelinesupport.com/175 Chestnut St., New Haven, CT 06511

 

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Spyware/ Adware Removal

  When your homepage has changed, when your web searches come up with odd results, when you have lots of popups, then you have a spyware problem. We come armed with the tools to eliminate the frustration of spyware and adware, this issue usually takes about two hours to resolve.
 
Anti Virus Software

  Installing and maintaining quality anti-virus software is important in today’s Internet accessible world. With hundreds of new viruses being released daily, the chance of infection, data loss, data corruption, and even data theft is higher than ever.  Scanning and installing anti virus software usually takes about an hour.
 
Broadband Router Installation/ Basic Networking

   When you have Cable or DSL and only one PC is connected to your Internet service, we can install a router that allows you to share your high-speed Internet connection with two or more PCs –all on the Internet at the same time -and that means web, email, printer, and file-sharing access for everyone! And as an added bonus, your PCs are safer and now much harder to hack. We recommend wireless networking for a neat and streamlined look with no messy cables or drilling into walls. To configure two PCs usually takes about one and a half hours.
 
Hard Drive Upgrades

  When you’ve had your PC or Mac for a few years, chances are you are running low on hard drive space. And if you have high-speed Internet access, you may be downloading larger files and accessing the Internet more than ever. When your hard drive is low on space, your PC/Mac’s performance will be affected. We can install a new hard drive and move all of your information from the old hard drive to the new hard drive. This generally takes about two hours.
 
Backing up Your Data

  Unfortunately many people put off thinking about backing up data –until it’s too late. A hard drive crash, a power surge, even a fire can destroy critical and valuable data. This is why backups are so important. We can work with you to find a backup plan that suits you, from CD-RWs, external hard drives, or other devices.
 
PC/ Mac Setup and Customization

  Periodically, Microsoft, Apple, and other companies release critical updates and patches to their operating systems, software, and or devices. We will install those for you, and optimize your PC/Mac to suit your needs. This usually takes about an hour.
 
Data Migration

 When you’ve just purchased a new PC/Mac and are wondering how to get all of your old information from the old machine to the new machine, we have the solution! Data migration is the process of moving your e-mail, bookmarks, desktop icons, and other data over to your new PC or Mac. Depending on the amount of applications that need to be re-installed, this process can take anywhere from one hour to five hours.
 
PC/Mac Repair

  When it’s broken, we can fix it, whether it’s no picture, no sound, can’t access the Internet, can’t print, an unhappy Mac. We have the solutions. These problems generally take about an hour to resolve, although can take longer depending on the complexity.
 
New Hardware Install and configuration

  So you want more RAM, a new DVD Burner, or a Video Card for your PC or Mac, but are nervous about installing it. Call us, we will install and configure it for you.
 
When You are Confused

  We will help, we can train you in the basics of PC or Mac usage, Internet usage, printing, networking, and more!